Shipping policy
Last Updated: October 5, 2026
Thank you for shopping with Jollysocks. We aim to provide a straightforward and reliable delivery experience for customers around the world.
Free Worldwide Shipping
Jollysocks provides free shipping worldwide on eligible orders placed through our website.
There is no standard shipping charge for qualifying destinations.
Estimated Delivery Time
Our estimated delivery timeframe is:
7–10 days
Delivery estimates begin after an order has been successfully processed and prepared for shipment.
Please note that delivery times are estimates rather than guaranteed arrival dates.
Order Processing
After an order is placed, it may require processing and preparation before being transferred to the shipping carrier.
Orders placed during weekends, public holidays, promotional periods, or periods of unusually high demand may require additional processing time.
Order Tracking
Where tracking is available, tracking information will be provided after your order has shipped.
Tracking information may require some time to become active after the carrier receives the shipment.
Delivery Delays
Although most orders are expected to arrive within the estimated timeframe, occasional delays can occur because of circumstances outside our reasonable control, including:
customs inspections, carrier disruptions, adverse weather, public holidays, transportation delays, high seasonal demand, or incomplete delivery information.
If your order is significantly delayed, please contact us and we will assist you in reviewing its status.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address during checkout.
Please review your shipping details carefully before submitting an order.
If you discover an error, contact support@jollysocks.website as quickly as possible. We cannot guarantee that an address can be modified after an order has entered fulfillment.
International Orders
We ship internationally. Depending on the destination, international shipments may be subject to customs procedures, import regulations, taxes, duties, or other charges imposed by local authorities.
Where applicable, such government-imposed charges are determined by the destination country and may be the responsibility of the recipient unless otherwise stated during checkout.
Lost or Damaged Packages
If your package appears to be lost or arrives damaged, please contact our customer support team with your order number and relevant details.
For damaged deliveries, photographs of the item and packaging may help us investigate and resolve the issue more quickly.
Questions About Shipping
For shipping assistance:
Jollysocks
9806 W 60th Ave
Arvada, CO 80004
United States
Email: support@jollysocks.website
Phone: +1 214 555-0167